e2ebt Privacy Policy

e2ebt is a secure and reliable online gaming platform operated for players in Bangladesh. This Privacy Policy ("Policy") applies to the e2ebt website, mobile version, and all related services. The purpose of this Policy is to clearly explain how we handle your personal information.

By using the e2ebt platform, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this Policy, please contact us or stop using the platform.

This Policy has been prepared in accordance with the relevant laws and regulations of Bangladesh and may be updated from time to time. If any changes are made, we will publish them on the platform and, where necessary, notify you directly.

e2ebt collects various types of information. This information falls into two main categories: information you voluntarily provide, and information automatically collected while you use the platform.

1.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and phone number
• National ID or passport number (for identity verification)
• Current address and residential details
• Payment information (bKash, Nagad, Rocket, Upay, or bank account)
• Security questions and answers
• Messages or complaints you send to customer support

1.2 Automatically Collected Information

• IP address and device information (browser, operating system)
• Browsing behavior on the platform and session duration
• Game play history and betting records
• Transaction details (deposit and withdrawal dates, amounts)
• Cookie and local storage data
• Referral source (how you arrived at the site)

e2ebt uses your information only for specific and legitimate purposes. We never use your information for unnecessary or unreasonable purposes.

2.1 Account Management & Verification

Personal information is used to create, manage, and secure your account. Age verification (confirming 21+), identity verification, and account security depend on this information.

2.2 Transaction Processing

Payment information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, and to maintain transaction records.

2.3 Customer Support

Your contact information is used to resolve any issues, handle complaints, and provide 24/7 support.

2.4 Responsible Gaming

Game play history is monitored to identify signs of excessive gaming behavior and to take necessary steps to protect players.

2.5 Fraud Prevention & Security

Information is analyzed to detect and prevent unauthorized account use, money laundering, and fraudulent activity.

2.6 Platform Improvement

Information is used to analyze user experience and continuously improve game selection, interface, and service quality.

e2ebt does not sell your personal information or share it unnecessarily with anyone. However, sharing information may be necessary in certain specific circumstances:

3.1 Payment Processors

Necessary information is shared with banking partners including bKash, Nagad, Rocket, and Upay to complete transactions. These partners are bound by strict confidentiality agreements.

3.2 Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, and Spribe may receive limited and necessary information to operate games, but may not use that information for any other purpose.

3.3 Legal Obligations

Disclosure of information may be required under applicable Bangladeshi law or a valid order from an authority. In such cases, e2ebt will comply with the legal directive.

3.4 Technology Service Providers

Third parties engaged in hosting, cybersecurity, and analytics services may process information on a limited basis. All of them operate under e2ebt's strict privacy guidelines.

The e2ebt platform uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your experience on the platform.

4.1 Essential Cookies

These cookies are essential for core platform functions such as maintaining login sessions, ensuring security, and saving language preferences. Disabling them will prevent the platform from functioning properly.

4.2 Functional Cookies

These cookies are used to remember your preferences and settings, so you do not have to set them up each time you visit.

4.3 Analytical Cookies

These cookies collect information to analyze and improve platform usage. They do not contain personally identifiable information.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.

e2ebt retains your information only for as long as necessary or as required to meet legal obligations.

• Active account data: for the entire duration the account remains active
• Financial transaction records: as required by regulatory requirements
• Customer support communications: at least two years
• Cookie data: typically 30 days to 2 years depending on the type
• After account closure: for a defined period as required by law

Upon receiving an account closure request, e2ebt will delete or anonymize your information as quickly as possible, though some data may need to be retained for a set period due to legal obligations.

e2ebt follows industry-leading technology and processes to protect your information. Our security framework operates on the following layers:

• SSL/TLS Encryption: all data transfers are encrypted
• Data Encryption: stored sensitive information is kept in encrypted form
• Access Controls: only authorized staff can access sensitive information
• Security Monitoring: 24/7 system monitoring and anomaly detection
• Regular Security Assessments: identifying and addressing potential vulnerabilities
• Staff Training: regular training and awareness programs on data protection

While we strive to maintain the highest level of security, no system is 100% secure. If you notice any suspicious activity, contact us immediately.

e2ebt strictly enforces a 21+ age policy. Our platform is for users aged 21 and above only. We do not knowingly collect or process information from any minor.

Age verification is mandatory at the time of account registration. If a minor has created an account by any means and we become aware of it, we will immediately close that account and delete all associated information.

If you believe a minor is using our platform, contact us immediately.

e2ebt reserves the right to change or update this Privacy Policy at any time. If any significant changes are made, we will notify you in the following ways:

• A clear notice will be published on the platform
• A notification will be sent to your registered email
• The new effective date will be stated at the top of the updated policy

Continued use of the platform after the updated policy is published will be taken as your acceptance of the new policy. If you do not agree to the changes, you may request that your account be closed.

If you have any questions, requests, or complaints about this Privacy Policy, contact e2ebt. Our dedicated team is always ready to help resolve your concerns.